As standard with all Grosvenor Mobility purchases, we include full and comprehensive warranties for your goods. With both onsite and offsite repairs, alterations, stain removal and comfort adjustments made on all our mobility furniture, we deliver good, honest, peace of mind.
Aftercare and Warranty
Our comfort guarantee
Through years of development, we have carefully perfected our craft and expertise in providing the very best in UK hand made to measure mobility furniture. This expertise in customer consultation, specification, production and installation assures that every rise and recline chair or adjustable bed made offers a level of comfort that is unsurpassed – and with this comes our comfort guarantee.
If you aren’t 100% satisfied with the comfort of your product, we will do everything we can to ensure you will be. Whether a minor alteration or complete re-specification, your comfort will be our top priority.
Aftercare. Powered by Staingard
Widely acknowledged as the leader in the supply of furniture and bed protection, cleaning, repair and care, Staingard are a chosen partner of Grosvenor Mobility to assist in the warranty cover of our customers across the UK.
With technicians throughout the UK, a fast and effective customer response to delivering a professional on-site furniture repair service is but a phone call away.
In the unlikely event that you face difficulty with your new rise and recline chair or adjustable bed, Grosvenor Mobility have a dedicated Customer Care team standing by to assist with your concerns. With a solution to your problem expected to be discussed with you within 24 hours of reporting, our team will do everything they can to ensure remedial care is underway as soon as possible.