Delivery & Installation
Following production by one of our select UK manufacturing teams, your order will undergo rigorous quality assurance testing.
It is during this time that a member of our friendly and committed Customer Care team will contact you to arrange a mutually agreeable day and time to deliver, install and demonstrate your new product/s.
White glove delivery
Our Field Service Engineering teams provide a courteous and personal service starting with a call made ahead of delivery to give you an accurate time of arrival.
After a pleasant introduction, our engineers will ask which room your product is to be installed, followed by an assessment of the route to avoid any damages to your home and contents. Should you have an agreed part exchange, it will first be removed to create space for your new mobility chair or adjustable bed.
We’re only happy if you’re happy
Your brand new, made to measure furniture will be carefully carried into place, neatly unpackaged, competently assembled and thoroughly demonstrated. Our engineers will never leave you with an item you’re uncomfortable in, unhappy with or don’t know how to use. If you’re unhappy with anything or are unsure of anything, please just let us know.
Fast-track for those who need it most
We understand how important our products can be for your quality of life, so in certain circumstances, our representatives can recommend that your order be fast-tracked. It will reduce your estimated completion time to between 1-3 weeks, meaning you can enjoy your life-changing furniture as quickly as possible.
Fast and free delivery for everyone
We will never charge for delivery and we will never keep you waiting.
From day one, Grosvenor Mobility has promised to make our products accessible and affordable to all. Whether near or far, your order will always be delivered at the earliest, mutually agreeable time and at no added cost.
With an average of 3-5-weeks from the point of sale to installation, we offer one of the UK’s fastest made to measure mobility furniture services.
The Chair Collection
At Grosvenor Mobility, your comfort is our priority. We believe that everyone should have the freedom to be able to relax in complete comfort independently in their home. It’s why we proudly supply only the highest quality Rise and Recline Chairs and Adjustable Beds to aid you in your home.
The Bed Collection
The bedroom is your sanctuary. It’s your place to rest, unwind and totally relax. But to do so, you need the perfect bed; comfortable and luxurious. At Grosvenor Mobility our range of Adjustable Beds do just that. Featuring easy to use handsets that operate our ultra-quiet motors allowing you complete control at the touch of a button.